“Markets are conversations.” I doubt you have read The Cluetrain. There probably isn’t the need (yet). You deliver the mail. I’m pretty amazed actually. Mail comes and goes every day. Amazingly efficient.
My problem…this morning you made me angry. My cat ran away this past Sunday. It’s the holidays and such. With kids. And inlaws. And travel. And work. And now this damn cat has been missing going on 4 days. We posted signs. My wife stuffed mailboxes with flyers. A nice college student called yesterday mentioned that she thought she may have spotted the cat, causing a very wet, cold, and dark search last night. Nothing. I know this isn’t a pleasant time for the United States Postal Service either. Busy season. This morning my wife thought to leave our postal carrier a note to keep an eye out for the cat. Who better than the postal carrier, right?
We got a nasty letter this morning about using mailboxes inappropriately.
You probably weren’t thinking this morning that you represent a brand…that there are choices in this market. Your job is to deliver the mail. There’s some policy the post office has. I dig that. But here’s the deal…you’ve been doing such a great job during my 32 years of using you. I don’t even really think about you. This morning, however, you quickly changed my opinion.
How do I cancel my mail? Isn’t this a Seinfeld episode?
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I agree here with John – this is a Seinfeld episode! How do I cancel my mail – John if you figure out how let me know I will cancel mine too. They have done a good job, but with fax, email, IM, blogging, podcasting, webpages, online bill pay do I really need to get all the junk mail that comes? Maybe I can apply a SPAM filter to my mailbox – hmmmm that would be interesting.
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